Delivery

How and when the Salo Pass service is delivered — under Romanian GEO 34/2014 and Law 365/2002.

Last updated: 2026-07-14

Company name: R.I.S. DEVELOPMENT S.R.L.
Tax ID (CUI): 48339070
Trade Registry no.: J8/1712/2023
Registered office: oras Breaza, str. Cireşului, nr. 5, judetul Prahova
E-mail: contact@salopass.com

1. Nature of the service

Salo Pass is a 100% digital, software-as-a-service product, described in the Terms & Conditions. We do not sell physical goods, so there is no courier shipping, no transport cost, and no physical delivery address.

2. Delivery method

Delivery is exclusively electronic, by granting access to the platform available online at salopass.com. When the account is created, the Client immediately receives the free 14-day trial, with no bank card required. When a paid plan is purchased, the features of the chosen plan are activated automatically in the Client's account as soon as the payment processor NETOPIA Payments confirms the card payment.

3. Delivery term

The service is activated immediately after payment confirmation — usually within minutes. If, exceptionally, access is not active within 24 hours of a confirmed payment, write to us at the e-mail address in the operator identification box at the top of this page; we will fix the issue as a priority or, at your request, refund the amount paid in full.

4. Order confirmation

For every successful payment we send a confirmation by e-mail, and the subscription status can be checked at any time in the Client's account, in the billing section. The service can be used immediately after activation, for the entire paid billing period.